GDPR Policy/Feedback

FEEDBACK COMMENTS FROM OUR HALL HIRERS

December 2015 – New Years Day Party

“Everyone enjoyed the day immensely and this was in no small part due to the lovely Hall… The facilities were all clean and in perfect order, a real attribute to you and all the team. The kitchen was absolutely perfect for what we needed…, we will definitely be making use of your Hall again – you can be proud of such a lovely place”.

September 2015 – A Silver Wedding Party

We had an absolutely fantastic mid-day get together in the meeting room and a fantastic party in the main hall at night. We both really appreciate the time and effort that went into making our party a success. All of our visitors complimented the hall as a fantastic venue.

October 2015 – 18th Birthday Party

Our daughter and her friends had an amazing time! Lovely hall and facilities… will definitely recommend your hall.

23rd Royal Welch Fusiliers Napoleonic Re-enactment Society

Unlike most groups who hire the hall we come here to practice.

From Gloucester, Wigan and Cardigan Bay as well as Ross-on-Wye. the hall provides a central location with good parking and close to the main road. We use the hall at a non peak time during the winter to meet and to drill. The facilities at the hall are second to none. And the space the main hall provides is brilliant. The volunteers who staff the hall bend over backwards for us.

During the summer when we camp in muddy fields and join with other groups to recreate Napoleonic battles as far away as Portugal and as close as Monmouth (pictured) we owe much of our precision to Whitchurch and Ganarew Memorial Hall. Huzzah

We are really grateful for the ad hoc use of the snooker room facility, it is fantastic asset for the area. Cheers

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WHITCHURCH & GANAREW MEMORIAL HALL DATA PROTECTION POLICY/GDPR POLICY

1. Your personal data – what is it?
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or along with any other information in or likely to come into the data controller’s possession. The processing of personal data is governed by the General Data Protection Regulation (GDPR).

2. Who are we?
Whitchurch & Ganarew Memorial Hall is the data controller (contact details below). This means it decides how your personal data is processed and for what purposes.

3. How do we process your personal data?
Whitchurch & Ganarew Memorial Hall complies with its obligations under the GDPR by keeping personal data up to date, by storing and destroying it securely, by not collecting or retaining excessive amounts of data, by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate measures are in place to protect personal data.
We use your personal data to inform you of news, events and activities, for fundraising and to promote the interests of the charity.

4. What is the legal basis for processing your personal data?
The lawful basis for Whitchurch & Ganarew Memorial Hall to process your personal data is consent i.e. clear consent has been given for processing your personal data for a specific purpose. The specific purpose for processing your personal data is so that we can keep you informed about news, events, activities, fundraising and meetings.

5. Sharing your personal data
Your personal data will be treated as strictly confidential and will not be shared with any third party.

6. How long do we keep your personal data?
We keep data for as long as it is needed or required by statute, and then dispose of it appropriately. We will retain financial records for up to seven years. Archival material such as minutes and legal documents are stored indefinitely. Other correspondence and emails will be disposed of when no longer required.

7. Your rights and your personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: –
o The right to request a copy of your personal data which Whitchurch & Ganarew Memorial Hall holds about you and to request it is corrected if inaccurate or out of date, or erased when it is no longer needed.
o The right to withdraw your consent to the processing at any time
o The right to request that the Data Controller provides you with your personal data and where possible, to transmit that data directly to another Data Controller, (known as the right to data portability)
o The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request that a restriction is placed on further processing;
o The right to object to the processing of personal data, (where applicable)
o The right to lodge a complaint with the Information Commissioners Office.

8. Further processing
If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will provide you with a new notice explaining the new use before we start the process and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

9. Contact Details
To exercise all relevant rights, queries or complaints please, in the first instance, contact the Chair of Whitchurch & Ganarew Memorial Hall at email: judith.gill9@btinternet.com
or telephone 01600 890943.

You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.